Hero Care - American Red Cross v1.1

Hero Care, developed by the American Red Cross, offers a comprehensive solution that supports military personnel, veterans, and their families in navigating the complexities associated with military service. This platform is particularly notable for its unique role as the only civilian organization authorized to act as an emergency communications link between service members and their families.

The Hero Care app facilitates the submission of emergency requests, empowering families to connect with their loved ones at any time, day or night, regardless of global location. This feature is essential for those facing urgent situations at home, ensuring that help is available without interruption.

In addition to its emergency functionalities, the app provides critical guidance on a range of Red Cross services designed to assist military families throughout various phases of deployment. Users can easily access important information regarding VA facility locations, benefits entitlements, as well as mental health and job resources.

Key Features:

• Free to use in both English and Spanish.
• Military service members can efficiently create and submit their Family Identification Card through the app, expediting any family member’s emergency request processing.
• Family members can initiate an emergency request with just a tap, with all necessary information securely stored within the app.
• The app provides detailed insights into a broad spectrum of non-emergency services available to military members and their families, including financial assistance and pre-deployment preparedness workshops.
• Information on Veteran's Affairs benefits is readily available, including key contact details and websites for service members and their families.
• Users can seek assistance in transitioning their military skills to civilian employment through Vets 2 Careers and access mental health or substance abuse treatment through SAMHSA.
• The app facilitates locating Red Cross shelters and offices within local communities, as well as VA facilities such as hospitals and benefit centers.
• Families have the ability to share memorable moments with service members through themed frames, while service members can commemorate their service anniversaries with friends and family back home.